{"id":657,"date":"2016-09-26T09:44:57","date_gmt":"2016-09-26T14:44:57","guid":{"rendered":"http:\/\/www.vidasurfecotours.com\/faq\/?lang=en"},"modified":"2023-12-06T13:46:10","modified_gmt":"2023-12-06T19:46:10","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.vidasurfecotours.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\">Q. Can I travel with my family or friends who wish to do other types of activities than I do?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A. Yes. We specialize in creating trips on request, so you can travel with your parents, children or with a group of friends! We can send you a quotation according to your needs: The amount of people, the type of activities, the number of meals a day, the transport from the airport, exit to some secret surf spots, etc &#8230; To ensure a personalized treatment, these Stays are not made during the periods of surf trips or ecotourism trips planned in the official calendar.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Q. How is the purchase made?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A. If you make your purchase 60 days before the trip, you pay an advance of 30% of the total cost, using our shopping cart. Visa or MasterCard credit cards are accepted. 60 days before your trip, we will send you an email with a link to pay the rest of your trip (70% remaining) and from this date you will have 15 days to make the payment. A purchase made less than 60 days before the trip is paid in a single exhibition.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Q. What happens if I pay late or want to cancel my trip?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A. In case of purchase of a package (surf or ecotourism), if you did not make your second payment 45 days before your trip, you will be charged an extra charge of $ 50 USD.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you wish to cancel your trip, you have to do so by sending an email to&nbsp;<a href=\"mailto:info@vidasurfecotours.com\">info@vidasurfecotours.com&nbsp;<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The applicable cancellation charges are as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>60 days and more before your trip: 30% deposit is non-refundable.<\/li><li>between day 59 and 45 before the trip: 75% of the cost of the trip is non-refundable.<\/li><li>44 days or less before your trip: 100% of the cost of the trip is non-refundable.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Cancellation of services without accommodation:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>60 days and more before your trip: 30% deposit is non-refundable.<\/li><li>59 days or less before the trip: no refund.<\/li><li><\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Q. I have never surfed in my life. Can I learn during a surf trip?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Oh of course! Our <a href=\"https:\/\/www.vidasurfecotours.com\/en\/surf-lessons\/\">surf lessons<\/a> are fully customized, and our instructors have experience teaching both precipitants and intermediate and advanced surfers, ensuring rapid progress of your technique. In addition, <a href=\"https:\/\/www.visitmexico.com\/es\/destinos-principales\/oaxaca\/puerto-escondido\">Puerto Escondido<\/a> has different points accessible to less than 15 minutes by car for all levels.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Q. What is the temperature and the type of waves in Puerto Escondido?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A. Because of its beaches offering all levels of waves, you can surf all year in <a href=\"https:\/\/www.visitmexico.com\/es\/destinos-principales\/oaxaca\/puerto-escondido\">Puerto Escondido.<\/a> The rainy season runs from June to October, and consists of sunny days mostly with clouds that bring the rains habitually during the evening. This season offers a much greener landscape compared to the dry season. In addition, it allows us to make some tours only available during this season, such as the river tubing or go to see the professional surfers on the beach of Zicatela, as the big wave station in Puerto Escondido corresponds to the rainy season. During this period, we usually surf classes at Carrizalillo beach. When we have smaller waves, we give classes at Punta de Zicatela. Well, depending on the swell, we look for the best beach to give <a href=\"https:\/\/www.vidasurfecotours.com\/en\/surf-lessons\/\">surf lessons.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Q. Can I travel with my family or friends who wish to do other types of activities than I do? A. Yes. We specialize in creating<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-657","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently asked questions about surfing classes and lodging<\/title>\n<meta name=\"description\" content=\"In this secti\u00f3n we are going to resolve all your doubts, we&#039;ll respond your frequently asked questions about surfing classes and lodging.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vidasurfecotours.com\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" 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